Refund Policy
Damaged Product Returns
At Glowlightin, we take great care to ensure your items arrive in perfect condition. If your product arrives damaged:
- Contact us within 7 days of receiving the item at [Insert Email Address].
- Provide photos of the damaged product and your order details.
Once your claim is approved, we will offer the following options:
- A full refund to your original payment method.
- A replacement product sent to you at no additional cost.
Please Note: Refunds are only issued for damaged products. Products must remain unused and in their original packaging for returns to be valid.